Archive for October, 2008

O Nielsen Norman Group vén de publicar un informe no que demostra a importancia de prestar a atención necesaria á hora de presentar a información dunha compañía na súa web corporativa.

O informe “About Us”: Usability Guidelines for Presenting Company Information on Corporate Websites de 253 páxinas é o resultado de dous estudos feitos cun intervalo de cinco anos, de cuxos resultados dedúcense as liñas de usabilidade propostas no documento. En total foron evaluadas as webs de 63 corporacións divididas en cinco grupos: grandes compañías, medianas compañías, pequenas compañías, axencias gobernamentais e ONG’s. Para a avaliación asignouselles a un grupo de usuarios de diferentes perfís unha serie de tarefas ampliables e dirixidas.

O informe apunta á importancia de crear unha sección con información da compañía fácilmente localizable e con catro niveis de información: resumo nunha frase da actividade da compañía, sumario cos obxectivos e logros, sección cos puntos craves e feitos esenciais da actividade da compañía e páxinas secundarias con información detallada.

Entre as guías de usabilidade propostas polo informe destacamos:

- A necesidade de crear unha boa impresión nos primeiros 30 segundos

- Incluír un resumo de obxectivos na sección que informen rápidamente sobre a actividade da compañía

- Incluír un histórico dos logros da compañía preferiblemente usando unha liña de tempo

- Incorporar información de contacto detallando a dos directivos e principais cargos da compañía

- Facer uso de fotografías ou videos que reforcen a imaxe da compañía

- Recordar outras guías básicas de usabilidade como facilidade na navegación, distinción clara de links visitados e non visitados, …

Josep Lluís Micó publishes in the nº22 of Trípodos the article “Cyber-journalism and the news on terrestrial digital television (TDT): similarities and differences” in the, study in which starting from a comparison with the dynamic of cyber-newspapers, describes some of the technological, conceptual and economic limitations which it must first overcome.

Cyber-journalism and the news on terrestrial digital television (TDT) share numerous characteristics, such as the redefinition of the processes of production and of the responsibilities of media professionals, or the possibility of exploring genres and formats heretofore unexplored by means of the language of multimedia. However, in contrast to what is happening on the Internet, TDT in Spain carries along with it some problems which prevent it from functioning as a fully interactive medium when it comes to transmitting the news to its audience. Some of these drawbacks are intrinsic in nature; others derive from the configuration of digital television in the first phase of its evolution in this country. Many authors share the view that TDT is a first-class way of consolidating the Information Society. Nevertheless, this study, starting from a comparison with the dynamic of cyber-newspapers, describes some of the technological, conceptual and economic limitations which it must first overcome.

Suzana Barbosa Oliveira, investigator in journalism that shared months of work with the research group Novos Medios in Santiago de Compostela, was awarded with the Adelmo Genro Filho de Pesquisa Award in Jornalismo 2008 to the Melhor Tese de Doutorado, granted by the Brazilian Associaçao Brasileña de Pesquisadores em Jornalismo.

Congratulations Suzana Barbosa

Tim 0′Reilly, that was one of the creators of Web 2.0 concept, advanced interesting questions that affect Internet and to its users in day in the frame of the Conference the International of Free Software that is being celebrated in Malaga. O’Reilly, in one interview granted to the Public newspaper, and asked for the possibilities that have of subsistence traditional newspapers, assures that there are two types of classic mass media of masses that have future: media specialized in certain areas or the local newspapers. Deepening a little in the referring present questions to the network of networks, O’Reilly comments the power of the social networks, that move million users and who, thanks to its ability to obtain benefits of few of those users, are presenting very positive economic results. Finally, the polifacetic irish man assures that happening of the network it will be marked by the movable connection from any device and shows its skepticism on the possibilities of the semantic Web, since Web 2.0 it is fulfilling many of the expectations with which its arrival was adorned.
0′Reilly´s blog
Go to complete interview

No segundo día do encontro sobre os modelos de organización e funcionamento dos medios públicos na sociedade da información interviron os profesores do ámbito da comunicación como Emilio Prado, Enrique Bustamante ou Josep Lluis Gómez Mompart e o correspondente da BBC, Danny Wood.

“Sempre se pode adquirir máis e mellor tecnoloxía, pero o importante sempre serán os contidos”, Danny Wood. O xornalista da BBC expuxo, baixo o título La experiencia de la BBC. Análisis de las últimas reformas, a situacion na que se atopa o grupo comunicativo británico no contexto da Sociedade da Información e do Coñecemento. Así, Wood asegurou que “informar, educar e entreter” son as máximas coas que traballa a BBC e a esencia do seu valor como servizo público. Wood presentou unha BBC inmersa nos procesos de converxencia mediática, onde os contidos son o elemento a coidar e o que define a aplicación de recursos. Unha vez que os xornalistas elaboran un contido, o seu obxectivo é “sacarlle proveito na televisión, na radio e en Internet se é posible”, asegurou.
Wood estableceu un paralelismo diferenciador entre RTVE e a BBC á hora de falar da confianza que a cidadanía ten o medio público, xa que asegurou que “a audiencia sempre, ou case sempre, está do noso lado na BBC, a diferenza do que pasa aquí en España con RTVE”. “Sentímonos apoiados na nosa labor informativa, educativa e de entretemento polas nosas audiencias”, indicou o correspondente australiano.Á hora de afrontar o futuro, Wood asegurou que a BBC conta con certos puntos ao seu favor. Por unha banda contan cun Estatuto onde se define
claramente o seu cometido, a esencia de servizo público mailos obxectivos a acadar. Por outra banda, Wood asegurou que na BBC “existe unha cultura de servizo público e de independencia política que permite traballar dun xeito cómodo”. Ademais, outro factor que lle permitirá á cadea británica afrontar o futuro máis inmediato é a alta porcentaxe dos seus presupostos que procede do financiamento público (un 85%), feito este que lle permite á cadea experimentar na programación e avanzar na satisfacción das necesidades que as audiencias británicas
manifestan: novas ideas, noticias de calidade, programas educativos para todas as audiencias, máis deportes e, por último, melloras nos servizos relativos ás rexións e provincias que compoñen o Reino Unido.

“A reforma proposta para RTVE non acaba de repercutir nos contidos, o campo onde se deben obter resultados”, Enrique Bustamante. O segundo en tomar a palabra no derradeiro día do curso foi o catedrático de Comunicación Audiovisual da Univrersidade Complutense de Madrid Enrique Bustamante. Coa comunicación titulada La reforma de RTVE. Lecciones para afrontar nuevos desafíos, o profesor da universidade madrileña fixo un percorrido pola historia da televisión en España. Así, presentou un medio autoritario empregado coma arma de guerra durante o franquismo, que se caracterizaba por emitir produtos de ficción procedentes do EUA confrontándoo coa RTVE da democracia, que coa entrada en vigor do Estatuto do 80’ se converteu nun ente gubernamentalizado, con subvención mínima (5%) e cun endebedamento masivo (6.500 millóns de euros no ano 2004).
Así, e coa historia como marco referencial, Bustamante describiu o sistema televisivo en tempos presentes (1990-2004) coma “oligolpolístico coa marca das cadeas privadas, sumido nun monopolio no campo da Televisión Dixital por Satélite (Digital Plus) e no campo da Televisión por Cable (ONO e AUNA), ao tempo que se observa un claro fracaso da TDT”.
Unha vez que trazou un mapa histórico do marco televisivo español e da RTVE, Bustamante centrou a súa intervención na reforma da Corporación de RTVE que aborda a lei do 2006 que considera “histórica” aínda que incompleta, xa que carece de “medidas para controlar a televisión privada, non contempla cuestións relativas á limitación da publicidade e mantén paralizada a lei do audiovisual, entre outras faltas”. O catedrático da UCM amosouse pesimista ante esta situación e afirmou que aínda que “histórica”, esta reforma non suporá a “adaptación total de RTVE á situación presente e ao futuro que se augura no sector e na sociedade”, entre outras cousas porque a reforma non ten unha “traduccion directa” nos contidos, campo sobre ao que “con maior énfase debería chegar”, compartindo visión con Danny Wood sobre a importancia dos contidos no panorama comunicativo.

“Os cambios tecnolóxicos, sociais e as modificacións de hábitos que estes implican definirán a comunicación audiovisual dixital”, Joan Majó
A sesión da mañá foi pechada por Joan Majó, ex ministro de industria, consultor e experto europeo en xestión audiovisual e de telecomunicacións e ex director xeral da Corporació Catalana de Radio y Televisió que coa intervención titulada Nuevos modelos de alternativas para la comunicación audiovisual digital tratou os factores que condicionarán o futuro da comunicación audiovisual dixital.
“Os cambios tecnolóxicos e as mudanzas que estes provocan nos hábitos e usos sociais son un factor determinante na configuración do futuro do ecosistema audiovisual dixital”, afirmou Majó.
A dixitalización, o paso do cabo á fibra óptica, o troco do tubo catódico pola pantalla plana ou a eliminación do debate entre a transmisión por cabo ou por ondas estruturarán en boa medida o ámbito do audiovisual. Ademais, hai que contar cos vectores que definirán os usos sociais do futuro, onde o receptor tradicional pasivo pode converterse nun emisor dialogante ao tempo que os procesos de converxencia nos usos profesionais farán dos próximos lustros momentos decisivos para o sector da comunicación audiovisual dixital.

“O xornalismo tende a converterse nun impostor ao perder as sás características esenciais”, Josep Luís Gómez Mompart
Josep Lluis Gómez Mompart, catedrático de Xornalismo da Universidade de Valencia, foi o encargado de abrir a sesión de tarde coa comunicación Modelos periodísticos para los medios públicos, onde repasou a tipoloxía da programación informativa na televisión dende o punto de vista xornalístico e as tendencias xornalísticas nos últimos lustros nos medios de comunicación públicos.
Así, as señas de identidade dos medios públicos no que respecta aos modelos xornalísticos que empregan pódese observar unha influencia desmedida dos diferentes poderes –político, social, cultural, económico…- e das informacións institucionais, ademais dunha clara espectacularización temática, unha trivialización informativa e un exceso na práctica do xornalismo de declaracións.
“A situación actual pódese ver coma unha tendencia á impostura xornalística”, afirmou con rotundidade Gómez Mompart. Isto é así porque “o que se fai na actualidade non é xornalismo, tan só o parece”, ao tempo que “desinforma” e rouba protagonismo aos cidadáns para entregarllo aos que o catedrático da UV denomina “traficantes do sentido”, que petencen aos diversos poderes e saben como influir nos medios. Entre as causas
desta situación pódese citar o oligopolio mediático, a dependencia dos grupos de medios dos poderes políticos e económicos, o éxito da verosimilitude fronte á obxectividade e á verdade e a obsesión pola exclusiva, entre outras.

Entre a necesidade dun modelo de televión pública e a súa xestión e financiamento
As últimas intervencións do encontro foron as do catedrático de Comunicación Audiovisual da Universidade Autónoma de Barcelona Emilio Prado e a do Catedrático de Comunicación Audiovisual da Universidade do País Vasco Juan Carlos Miguel de Bustos.
Emilio Prado analizou a conveniencia dunha estrutura modélica en relación á televisión pública na súa comunicación titulada Necesidad de un nuevo modelo de TV pública. Líneas de actuación, namentras que pola súa parte, Juan Carlos Miguel de Bustos tratou a xestión e o financiamento dos proxectos na súa intervención baixo o título Propuestas para un modelo de financiación y gestión.
Durante estas sesións, unha trintena de estudantes puideron compartir cos académicos e profesionais os diversos puntos de vista sobre os medios de comunicación públicos, tanto desde a súa xestión, coma desde a óptica dos obxectivos e rendablidade social e económica.

Javier Díaz Noci, professor of Pompeu Fabra University , comes to premiere a new blog in English about cyberjournalism ciberperiodismo.

The contents of CyberJournalism are scholarly comments and outlines of publications on online journalism, or more concretely, as the author says, “journalism made for cyberspace”.

Joost was one of the first proposals of online television of quality. Just like Veoh and other experiences in the same way, Joost permitted us to view contents of an extensive selection of channels online in high quality, but up to now, for the viewing of the complete contents was necessary to download a software.

Joost offers now a new version in which we can view the contents directly son the web, without downloads. The attraction of this web is the high quality of the image and the extensive selection of channels. Most of the contents are in English, but we can visualize complete movies in Spanish, programs in Portuguese…

Assembled in Compostela on the occasion of the New ways of distribution and audio-visual consumption experts in the distribution of audio-visual contents see as a next future the technological convergence in television, which passes for ” isolating the concept of television of the platform across which the sign is received “, as was making clear Jose Antonio Guzmán, The Director of Home Services from Orange

The event organized by the Asociación Galega de Produtoras Independentes, Agapi, turned into a space of debate into that professionals of the sector presented their experiences and offers to adapt to the new panorama that presents the evolution of the new technologies in the audio-visual area.

Participants, among whom there were representants of companies who are employed already at the distribution of audio-visual contents as Telefonica, R, Orange or Sogecable, coincide with that the key in order that the business prospers resides in that consumers pay for an offer of contents that can consume in any platform. In words of Jacques Roldán, Director of Contents for New Media of Sogecable, “subscribers must be able to enjoy the contents to which are paying whereever they want and whenever the want”. To reach this aim, there was aiming Alfonso Martínez, Audio-visual Marketing Manager of R, that is necessary that ” all the agents of the sector put in agreement in order that the convergence works “. At present the principal problem that exists in order that this is not already a reality is the management of rights, because not all the producers reach an agreement with the managers of contents to allow that this should happen.

In the event took part the teacher and member of the group Novos Medios, Manuel Gago , who spoke about the spectacular evolution of the distribution of video online in the last years. This one is his presentation.

The meeting which was held at the convent Aciveiro, attended by leading figures from academia and communicative Spanish, addressed issues relating to the operation and estruturación of public media in the information Información.El goal is to “reflect on The ongoing debate on the existing models of organization and management of the public media, “such as moving Xosé Lopez in the presentation, while” possible measures will emerge to implement the structures of media to help them adapt to conditions of panorama of the Information Society and Knowledge in which they conduct their work has touched. ”

“The TV should have regulatory mechanisms similar to those in the world of finance, such as the stock market,” Jesus Timoteo
The first to speak was a professor at the Universidad Complutense de Madrid Jesus Timoteo, who under the title Contexto histórico del nacimiento de los medios de comunicación públicos y desafíos en el actual panorama mediático de la Unión Europea drew up a chronological framework of television public in Europe. Thus, the processes that refer to television advertising in the early years of the twentieth century, the subsequent emergence of the first personal initiatives in the 20s, the process of desregulamentación emerged from the 80s, and finally , The degenerative process that public service broadcasters have suffered in recent decades were the common thread running through the intervention of Timothy.
The professor at the Complutense University sued in the closure of his paper, the need to establish regulatory mechanisms for public and the media, particularly television, similar to models of control in the financial world and, specifically, the stock market. To Timothy, moreover, would be a good solution for the system of public media that he is “in crisis” that public television should be limited solely to information while the “entertainment should be managed primarily by television stations owned personal.”

“The public TV should respect the mission learned as a public service,” Ramon Zallo
The seminar continued from the hand of the professor of Audiovisual Communication at the University of the Basque Country Zallo Ramon, who described the situation of public television media in a context characterized by diversification, fragmentation and privatization of the map communicative Spanish. Under the heading Políticas públicas para RTV: una nueva institucionalización, the academic Basque highlighted the need to understand the concept of public service as a mechanism to serve the coexistence of society and social cohesion that should seek to contribute to promote the culture and language legitimizing the publicly own, apart from being a vehicle for creating public opinion thanks to its characterization as an integrator of citizenship.
Television conceived as a public service should be structured in relation to some specific missions that will enable it to achieve the aims of any public service. Thus, as pointed Zallo, will be determining which public television will become a generator of public opinion that allows the integration socio-political-cultural context of each distinct community as a democratic society.

“The emergence of the Internet represents the need for a new legal regulation,” Marc Carrillo
The next speaker was Marc Carrillo, a professor of constitutional law at the Universitat Pompeu Fabra and Consultiu Councilor of the council, which elaborated on Marco normativo de los medios de comunicación en lana Europa del siglo XXI. Carrillo was dipped in the 2006 state legislation that affects state government restricting their power management with respect to the previous law. The professor Catalan rules contextualized this framing it in the reform of European legislation concerning the media in the year 2007, which is notable for the relaxation of the rules governing advertising and promoting self-regulation of the same and the distinction between linear (passive reception from television or the Internet) and non-linear (on-demand television, for example).

Bernardo Diaz-Nosty presented his vision of the model of public television “sustainable” under the title Los medios de comunicación públicos como dinamizadores de las industrias culturales .
A television “sustainable” is the model advocated by the professor at the University of Malaga Bernardo Diaz-Nosty. “We have an obligation to defend a model of television that we can leave our children” said Professor Diaz-Nosty. Making a metaphor with the concept of energy sustainability, presented the pillars on which we must create new models of public media “that foster debate, training and quality of life.”

“The Canon in Spain should cost around 175 euros,” Francisco Campos
Under the title Panorama europeo de los modelos de producción y gestión de los medios públicos professors at the University of Santiago de Compostela, Francisco Campos and Xosé Soengas did an analysis on the current situation in Spain. Professor Fields also spoke of a study in which the price that it should belong to Spain at some stage adopt the tax by Public Television be around 175 euros, slightly less than the European average.